Check Legal Scope Before Account Access
Our Legal notice explains the conditions attached to opening and using an account, including identity details, account ownership, wallet activity and access decisions. We may ask you to complete phone verification before account access, and payment records from DANA, OVO, GoPay, QRIS, bank transfer or a
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virtual account can be matched to your account for reconciliation. A withdrawal request is checked against the verified account and its payment trail rather than handled as an anonymous instruction. Access depends on local law, so you should check whether these services are available to you
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before proceeding. The same policy applies when you use the lobby on a phone, tablet or desktop; changing devices does not remove account duties. If a term needs clarification, use the policy contact path in your account help area and include the relevant account or transaction
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reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.